Privacy Policy / POPI DISCLAIMER / COOKIE POLICY

 

Privacy Policy

By providing Fynbos Village with your personal information, you agree to the terms of this Privacy Policy and authorise us to process such information in the manner set out herein.

Fynbos Village is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use and process your personal information in accordance with the POPIA.

Terms defined in the Terms and Conditions shall have the same meaning herein, unless expressly stated otherwise.


DEFINITIONS

In this document the following words shall have the meanings ascribed to them:

personal information” shall have the meaning ascribed to that term in the POPIA;

POPI” or “POPIA” means the Protection of Personal Information Act, No. 4 of 2013, as amended from time to time and available for viewing at www.gov.za/documents/acts;

Privacy Policy” means the privacy policy of Fynbos Village set out in this document, as amended from time to time;

process” means anything that is done with any personal information, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction or destruction, and “processing” and “processed” shall be construed accordingly; and

Terms and Conditions” means the Website terms and conditions and policies set out in the document titled “Terms and Conditions accessible on the Website, as may be amended from time to time.


INTRODUCTION

This Privacy Policy ensures that Fynbos Village:

complies with the provisions of the POPIA;

is open and transparent about how we use your personal data; and

makes you aware, as far as reasonably possible, of your rights under the POPIA.

Fynbos hereby undertakes and/or warrants that:

all relevant staff members are aware, or shall be made aware of, the importance of the privacy and protection of your personal information and the correct processes to follow in relation to privacy and the handling of personal information;

your data will be used lawfully, fairly and in a transparent manner;

we will only collect your personal information for valid purposes that we have clearly explained to you and not use your personal information in any way that is incompatible with these relevant purposes and limited only to those purposes;

will only keep your personal information for as long as necessary for the purposes for we require it or as required by law; andwe will take all reasonable steps and measures to ensure that your personal information is kept securely and protected against unauthorized or unlawful processing and against loss or destruction using appropriate technical and organizational measures.

WHAT PERSONAL INFORMATION WE COLLECT

Fynbos Village will only collect personal information from you which we need to fulfil the requirements of our services to you, as our client.

We collect and record only the minimum personal information that is required for us to deliver our services to you.

The categories of your personal information which we may collect and hold may include but are not limited to: personal details such as names, titles, addresses, telephone numbers, personal email addresses, date of birth, gender, marital status, nationality, country of residence, business name, etc.

USER RIGHTS IN TERMS OF THE POPIA

Where applicable, your rights in terms of the POPIA include, among others, to:

be informed of the personal information being held by Fynbos, why it is being held, and how, if at all, it was used and shared or otherwise dealt with by us;

have access at any time to your personal information being held by us;

at any time be able to rectify errors in relation to your personal information in our possession;

request that your personal information held by us is deleted or no longer used by us, save for if we are required by law to retain the personal information (in which case it cannot be deleted).

 

ACCURACY OF PERSONAL INFORMATION

Should your personal information change at any time, the onus is on you to inform and notify Fynbos of such change. You acknowledge that the personal information provided to Fynbos should be accurate, complete and up-to-date.


UPDATES TO OUR PRIVACY POLICY

Fynbos Village reserves the right to review, revise, amend or replace the contents of this Privacy Policy from time to time.

SECURITY BREACH AND DISCLAIMER

Whilst we have implemented and taken all reasonable measures to protect your personal information in our possession and to ensure that our information systems are not breached, because the internet is an open system, the transmission of information via the internet is not completely secure and Fynbos cannot guarantee the security of any information transmitted using the internet and we cannot be held liable for any loss of privacy occurring during the course of such transmission.

Should a breach occur, Fynbos Village undertakes to ascertain how and where the breach occurred and make sure that the exposed area is repaired immediately.

We will ascertain which data has become vulnerable as a result and notify you if the breach may affect you and assist you to minimize any potential damages that you may suffer as a result.

CONTACTING FYNBOS VILLAGE

If you have any questions, complaints, objections, requests to restrict processing of your personal information, or otherwise in respect of this Privacy Policy, you may contact us on info@fynbosvillage.com.